Question 1

If I disable AI training in my settings, does Superhuman delete my past content from its training datasets, or does it only stop future training?

Accepted Answer

Superhuman uses your personal communications and work files to develop AI models, which could expose patterns in your private writing, business strategies, or sensitive information to model training—even if you're not paying for AI features.

Question 2

If my employer provisions my Superhuman account, can they read the content of my emails, or only metadata like who I emailed and when?

Accepted Answer

If you use Superhuman through your employer, your organization's administrators can access and control your account, read your emails, and see your usage patterns—with limited transparency about what they can actually see or do.

Question 3

How often does Superhuman update these email-derived IDs, and can advertisers link them back to my actual email address through data brokers?

Accepted Answer

Superhuman converts your email address into anonymous IDs and shares them with ad networks so they can target you across the internet—this enables persistent tracking of your browsing and purchasing behavior even on unrelated websites.

Grammarly